1. Introduction

FlowFriend ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered trading companion service.

By using FlowFriend, you agree to the collection and use of information in accordance with this policy. If you do not agree with the terms of this privacy policy, please do not access the service.

2. Information We Collect

2.1 Information You Provide

Account Information: Email address, name, and authentication details via Clerk
Chat Conversations: Messages you send to our AI trading companion
Trading Data: Trade information you share in conversations (for premium users with trade journaling)
Chart Images: Trading charts you upload for analysis
Payment Information: Processed securely through PayPal (we do not store payment details)

2.2 Automatically Collected Information

Usage Data: Features used, time spent, interaction patterns
Device Information: Browser type, operating system, device type
Log Data: IP address, access times, pages viewed
Cookies: Session cookies for authentication and preferences

3. How We Use Your Information

We use the collected information for the following purposes:

To provide and maintain our AI trading companion service
To personalize your experience and improve AI responses
To process your transactions and manage subscriptions
To analyze and improve our service quality
To communicate with you about updates, features, and support
To detect, prevent, and address technical issues
To comply with legal obligations

4. Data Storage and Security

We implement appropriate technical and organizational security measures to protect your personal information:

All data is encrypted in transit using HTTPS/TLS
Sensitive data is encrypted at rest in our databases
Access to personal data is restricted to authorized personnel only
Regular security audits and updates are performed
We use secure third-party services (Clerk for authentication, PayPal for payments)

Your conversation data is stored securely and associated with your account. Chart images uploaded for analysis are processed and then deleted after analysis is complete.

5. Third-Party Services

We use the following third-party services:

Clerk: For user authentication and account management
OpenAI: For AI-powered chat and chart analysis
PayPal: For payment processing (premium subscriptions)
Polygon.io: For real-time futures market data (premium feature)
Vercel: For hosting and infrastructure

These services have their own privacy policies, and we encourage you to review them. We only share the minimum necessary information with these services to provide our functionality.

6. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

With your consent
To comply with legal obligations or court orders
To protect our rights, privacy, safety, or property
In connection with a merger, acquisition, or sale of assets (with notice to users)

7. Your Rights and Choices

You have the following rights regarding your personal information:

Access: Request a copy of your personal data
Correction: Request correction of inaccurate data
Deletion: Request deletion of your account and associated data
Portability: Request your data in a machine-readable format
Opt-out: Unsubscribe from marketing communications

To exercise these rights, please contact us at privacy@tradingbuddy.ai

8. Data Retention

We retain your information for as long as necessary to provide our services:

Account information: Until you delete your account
Chat conversations: Retained while account is active (you can delete individual conversations)
Trade journal data: Retained while you have an active premium subscription
Chart images: Deleted immediately after AI analysis
Payment records: As required by financial regulations (typically 7 years)

9. Children's Privacy

FlowFriend is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information.

10. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to improve your experience:

Types of Cookies We Use

Essential Cookies: Required for authentication and core functionality
Preference Cookies: Remember your settings and preferences
Analytics Cookies: Help us understand how you use our service
Session Cookies: Temporary cookies that expire when you close your browser

Managing Cookies

You can control cookies through your browser settings. Note that disabling certain cookies may limit functionality of the Service.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that are different from the laws of your country. By using FlowFriend, you consent to the transfer of information to countries outside of your country of residence.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. For significant changes, we will provide additional notice via email or through the service.

13. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

Email: privacy@tradingbuddy.ai

Support: support@tradingbuddy.ai

Address: [Your Company Address]

⚠️ Important Trading Disclaimer

FlowFriend provides educational content and AI-powered analysis tools. We do not provide financial advice, and our service should not be considered as such. All trading decisions are your own responsibility. Past performance does not guarantee future results. Trading involves risk and you may lose money.